Terms & Conditions
Terms & Conditions of the All Inclusive Stays at SO/ Sotogrande.
Terms & Conditions of the All Inclusive Stays at SO/ Sotogrande.
Terms & Conditions of the All Inclusive Stays at SO/ Sotogrande.
Included: Food & beverage items clearly marked as included, access to the hydrothermal circuit, sauna & steam room; 24/7 gym and daily complimentary classes; kids club; e-bike rental, racquet club and seasonal beach club.
SO/ Sotogrande Spa & Golf Resort Hotel reserves the right to review the offer without notice. Some activities may be subject to supplement charge.
All Inclusive Resort Bracelet mandatory. Not included: any other extras not clearly stated as included in ALL Inclusive or Semi Inclusive. All services subject to seasonality, availability and must be confirmed with our team.
Food & Beverage services not included and subject to extra fee:
Room Service, Breakfast in Room, Grab & Go, Beach Club restaurants & bars, Racquet Club Bar, and Alma Andalusian Store by SO/ Sotogrande and any ítems (food & beverage) not clearly marked as included in each restaurant & bar menu. Special menus (Valentine’s, Bistronomy , and other special events) are not included.
*All soft drinks are included within the hotel. Included alcoholic drinks selection to be served only by the glass – any bottle or premium brand outside the selection will be subject to supplement charge. Dishes and drinks requested within the “all-inclusive” plan may only be consumed exclusively by the holder or holders of that plan.
The cost of dishes and drinks requested to be shared among several guests will be distributed proportionally among all of them, with only the proportional part corresponding to the client or clients with the “all-inclusive” plan being covered by the plan.
Any abuse of the “all-inclusive” plan will entitle the hotel management to exclude the client from the plan and charge for the abused dishes and/or drinks at the menu price. In cases of more severe or repeated abuse, the “all-inclusive” plan may be cancelled. Similarly, the “all-inclusive” plan may be cancelled for any client who does not maintain civic, respectful, and/or courteous behaviour towards other clients and/or staff during their stay at the hotel.
Spa & Wellness Club services not included and subject to extra fee: Massages, treatments, mani-pedi and beauty services, hammam treatment, boutique products, personal training, cryotherapy, flotation therapy, workshops or any services not clearly stated as included.
Miscellaneous: any services not clearly stated as included Will be subject to extra charge, such as but not limited to: workshops, transportation, rentals, green fees, concerts, and others. Included services must be booked in advance. All-inclusive package applies from check-in official time 3 pm and check-out official time 12 pm.